Returns & Exchanges
At CAT Workwear, we stand behind the durability of our gear and offer a 30-day return policy for items in original, unworn condition. If your equipment doesn't meet the job requirements, we'll help you find the right fit or provide a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal and secure it to your original packaging.
Drop Off Package
Take your package to any authorized shipping carrier location; ensure all original tags are attached and the product is clean.
Receive Refund
Once our warehouse inspects the returned gear, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing